Questions:
All our products undergo strict quality inspection before leaving the factory to ensure that the products you receive are free of any quality problems. If you have any questions about the quality of the product, please contact us in time.
Questions about size and color:
The size information of the product is described in detail on each product page. Due to different monitors, the color you see on your device may be slightly different from the actual product. We recommend that you refer to the product description and customer feedback to make your choice.
Questions about order status:
You can check the status of your order at any time by logging into your account. If you encounter any problems during the order processing, please contact our customer service team.
Questions about delivery time:
The delivery time depends on your address and the selected delivery method. We will process and ship the order as soon as possible after the order is confirmed, usually within 1-3 working days. Please refer to our “Delivery Policy” page for specific delivery time.
Questions about returns and exchanges:
If you are not satisfied with the goods you received, you can apply for a return or exchange within 30 days after receiving the goods. Please refer to our “Return and Refund Policy” page for specific return and exchange conditions and procedures.
Questions about payment methods:
We support a variety of payment methods, including credit cards, PayPal and other common payment channels. If you encounter problems during the payment process, please contact customer service.
Questions about privacy and security:
We take your privacy and information security very seriously. All customer information will be kept strictly confidential and will only be used for order processing and customer service. For more information, please refer to our “Privacy Policy” page.
Questions about customer service:
Our customer service team is always here to help you. If you have any questions or need support, you can contact us by email or customer service phone.